Front desk or front office management is a crucial designation in any business. This department builds a company’s image by interacting firsthand with customers. It also ensures the smooth availability of the services to the customers by performing various duties. A front office manager can work in environments other than a hotel. These include hospitals, […]. What Is Front of House? The “Front of the House” refers to the area and people of a hotel that work directly with guests, completing operational tasks such as check ins and check outs.
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We define the front of house and back of house, discuss different roles within these two categories and offer steps for improving both teams’ functionality.. Learn about the true value of front office hotel staff, the key duties and responsibilities associated with the department, and much more.
